Privacy Policy

For California residents, please click here to view the California Supplement to the Privacy Policy.

Transparency in Coverage Machine Readable Files:

rev. 10/20




Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.


The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Account balances and transaction history
  • Credit history and payment history

When you are no longer our customer, we continue to share your information as described in this notice.


All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Fortegra Financial Corporation and its affiliates (collectively “Fortegra”) choose to share; and whether you can limit this sharing.


Reasons we can share your personal information

Does Fortegra Share?

Can you limit this sharing?

For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes No

For our marketing purposes – to offer our products and services to you

Yes No

For joint marketing with other financial companies

Yes No

For our affiliates’ everyday business purposes – information about your transactions and experiences

Yes No

For our affiliates’ everyday business purposes – information about your credit worthiness

No We don't share

For our affiliates to market to you

No We don't share

For nonaffiliates to market to you

No We don't share


Questions? Call 800-888-2738 or go to


Who we are

Who is providing this notice?

Fortegra and its family of companies, including its affiliated financial institutions and insurance companies.

What we do

How does Fortegra protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Fortegra collect my personal information?

  • We collect your personal information for example, when you apply for insurance
  • pay insurance premiums
  • file an insurance claim
  • provide employment information
  • give us your contact information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.



Companies related by common ownership or control. They can be financial and nonfinancial companies.

  • Our affiliates include financial companies such as Lyndon Southern Insurance Company and Life of the South Insurance Company; nonfinancial companies, such as LOTSolutions, Inc.; and others, such as LOTS Intermediate Co.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Fortegra does not share with nonaffiliates so they can market to you.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • Fortegra does not jointly market.
Other important information

Our Affiliates
Our affiliates include Bankers Life Insurance Company of Louisiana, Blue Ridge Indemnity Company, Fortegra Specialty Insurance Company, Insurance Company of the South, Life of the South Insurance Company, Lyndon Southern Insurance Company, Response Indemnity Company of California, Southern Financial Life Insurance Company, LOTS Intermediate Co., LOTSolutions Florida LLC, LOTSolutions, Inc., 4Warranty Corporation, The Service Doc. Inc., Digital Leash LLC d/b/a ProtectCell, Auto Knight Motor Club, Inc., Continental Car Club, Inc., United Motor Club of America, Inc., South Bay Acceptance Corporation, South Bay Financial Services LLC, South Bay Funding LLC, Pacific Benefits Group Northwest, LLC d/b/a Fortegra Personal Insurance Agency, Sky Services LLC and Fortegra Indemnity Insurance Company, Ltd.

Accessing and Correcting Your Information
You may ask us for a copy of the Personal Information we have about you. Generally, we will provide it as long as it is reasonably retrievable. You must make your request in writing, listing the account, policy or contract numbers with the information you want to access. For legal reasons, we may not show you anything we learned as part of a claim or lawsuit, unless required by law.

If you would like to request a correction, amendment or deletion of your personal information, please let us know. Within thirty (30) business days from the date of receipt of a written request from you to correct, amend, or delete any Personal Information about you that you believe is incorrect, we will either correct, amend, or delete the portion of the Personal Information in dispute, or notify you about why we do not agree with that the requested change. You may dispute our findings in writing, and we will include your statement whenever we give your disputed information to anyone outside Fortegra Financial Corporation.

For Vermont Residents: We will not disclose information about your creditworthiness to our affiliates and will not disclose your personal information, financial information, credit report, or health information to nonaffiliated third parties to market to you, other than as permitted by Vermont law, unless you authorize us to make those disclosures.

For Nevada Residents: Fortegra may contact you by telephone to offer financial products and services that we believe may be of interest to you. You have the right to opt-out of these calls by adding your name to our internal do-not-call list. To do so, please contact our customer service department at 800-888-2738 or write to us at Fortegra, 10751 Deerwood Park Blvd., Ste. 200, Jacksonville, FL 32256. When writing us, you must provide your name, address, account number, and the telephone number you want placed on the list. In addition, consumers can register their phone number using the Federal Trade Commission’s Do Not Call Registry. To add your telephone number to this database, please visit

For California Residents: Please also see our California Supplement to Privacy Notice, which sets forth additional rights for California Residents and Fortegra’s responsibilities under the California Consumer Privacy Act.