Your fridge. Your TV. Your mobile phone. If you’re like most consumers, your daily quality of life is tied to the survival of big-ticket items like these. Thankfully, with Fortegra Warranty Solutions, the things you use most are protected from wear and tear, accidental damage and more—so you can relax, stay in touch, and live your life in comfort.
Already a Fortegra Warranty customer in need of claims support or other assistance? Please contact your original provider for service.
For consumer goods or furniture repair assistance, contact us at 800.867.2216
For wireless phone repair assistance, contact us at 877.775.3274
Fortegra protection plans are available for consumer purchase at partner furniture retailers, both large and small, throughout the United States.
Generally speaking, Fortegra plans cover common accidents or defects. However, each plan is different, so be sure to check your plan’s terms and conditions to understand your coverage.
Yes. Your Fortegra protection plan must be purchased at the same time as your furniture.
Protection plan financing is available at the discretion of your retailer; but yes, most Fortegra partners will allow you to finance the cost of your protection plan along with your furniture.
No. Fortegra Furniture Protection plans don’t require any chemical sprays.
If you need a claim, just contact Fortegra to set up a time when a technician can visit you to diagnose and fix the problem. Typically, the claims process takes about 7–10 days start to finish.
Fortegra is partnered with a vetted list of repair facilities across the country to ensure we have a quality technician in your neck of the woods.
Yes. Some plans come with additional features. Check the in-store brochures and your plan’s terms and conditions for complete details.
No worries. Just call Fortegra at 800.867.2216 and we’ll take care of everything. It takes just one phone call (no forms!), and you’ll be all set. Plus, we’ll keep you up to date on the status of your claim with opt-in text message updates.
We’ve partnered with electronics retailers across the country, big and small, to make plans available to consumers everywhere. Even some utility providers offer our bundled protection plans.
Generally speaking, plans cover defects or accidents. However, each plan is different, so be sure to check your plan’s terms and conditions to know the exact coverage.
For the most part, yes. Although we do have some special plans, a protection plan added at the time of your electronics purchase just makes good sense.
It depends on the retailer; but yes, most of our partners will allow you to finance the cost of your protection plan along with your new electronics purchase.
For larger items—TVs, desktop computers, etc.—we’ll have a repair technician sent to your home to diagnose the problem and make repairs. We always try our best to do everything in one trip, but it depends on the repair. You also have the option to take covered items to an authorized service center or ship smaller items to a repair facility.
We work with a vetted network of technicians and will select one in your area that has a high-quality rating and the availability to get to your repair ASAP.
For larger items, appointments are scheduled within 24 hours. Smaller devices that are shipped to a repair facility typically take between 2-3 days to fix, plus shipping time.