Getting Started
Becoming a representative of Smart AutoCare means that you are linking arms with a team of dynamic market professionals and industry leaders who are continually striding towards excellence. Partnering with us means that you will have direct communication with a dedicated account manager who is committed to your success every step of the way. We will also equip you with an assortment of professional marketing tools designed to educate and inform your customers about the advantages of protecting their investment through Vehicle Service Contracts. We make it easy to impress your customers with the widest range of contract options on their new or used vehicle, and a choice of coverage up to 10 years or 125,000 miles.
After the purchase, you can count on us to deliver top notch customer service by our ASE Certified in-house claims administration. Our world-class phone representatives consistently execute rapid payments on claims by credit card and have access to the status of repairs at all times. With Smart AutoCare on the line, you know your customers are being cared for with the same exceptional service you provide from the moment you shake their hand.
How To Become A Dealer
Step One
Fill out our form. It is simple, fast, & easy. Click HERE to get started.
Step Two
Speak with our Smart AutoCare Representative and receive your informational packet!
Partner with an Agent
Partner with one of our agents who will help guide you to success.
FAQ
Monday: 6am to 12am CST
Tuesday: 6am to 12am CST
Wednesday: 6am to 12am CST
Thursday: 6am to 12am CST
Friday: 6am to 12am CST
Saturday: 6am to 12am CST
Sunday: 6am to 12am CST
If you need to contact us after hours, please refer to the emergency repair guidelines in your contract.
Yes we do! Once you are an official member of the Smart AutoCare dealer family, you will be contacted by one of our eContracting Coordinators, to set up a webinar training session and set up the dealer logon accounts. Having access to Profit Track will allow you to write, rate, and cancel contracts via the internet. Our eContracting Coordinators are dedicated to training and assisting with all online remittance needs. Feel free to contact them at 877-896-9252 extension 348.
Each of our vehicle service contracts is transferable to a new owner when the vehicle is sold. There is a transfer fee that is due, along with the documentation showing the sale of the vehicle. Please refer to the contract in question for specific transfer process procedures.
Please see your vehicle service contract for specific cancellation details. In the unfortunate event that the customer needs to cancel their contract, your Selling Dealer will need a copy of the service contract, a brief letter signed by the contract holder requesting cancellation or a cancellation form, and an Affidavit indicating the true mileage reading on the date of request.
Smart AutoCare provides training from product launch support to new agent on-boarding. On-going support is available through a highly experienced client services team and a dedicated account manager.
Yes, the Smart AutoCare suite of products can be reinsured with an industry-leading, highly competitive reinsurance program. An experienced reinsurance expert from the Smart AutoCare team will work with you to determine the best available course of action related to reinsurance.
Get In Touch
1 (214) 389-8600
Claims Support Hours
6am – 12am CST
7 Days a Week
Customer Service Hours
7am – 7pm CST
Mon – Fri
8am - 2pm CST
Saturday
Closed
Sunday