Receptionist/Switchboard Operator

April 27, 2012

Jacksonville Fl

Job Description

Job ID; SGLB 001

Primarily responsible for attending to incoming phones calls on the main switchboard for the company.  Calls are correctly and efficiently re-directed to the requested or most appropriate department/associate.  Guests arriving in the offices are pleasantly greeted, offered refreshments and announced.  Always behaves in a professional manner and dresses in appropriate business attire and maintains a neat appearance.  Also updates daily the overhead monitor and company directory information. Primary Job Functions

Answer incoming phone calls and directing them to the appropriate department or associate.

Effectively operate the phone system.
Update and maintain the phone system directory.
Distribute the phone system directory on a routine basis or as requested.
Maintain overhead monitor with appropriate greetings and information.
Coordinate travel: secure airline, car rental and hotel reservations as needed/requested.
Submit reconcile and fax in expense reports in a timely manner
Reserve conference rooms for meetings
Copy and fax materials as needed.
Create mailing labels as needed for outgoing mail.
Ensure that refeshment supplies are available for conference rooms
Provide backup phone service to the 3rd floor receptionist as necessary
Learn basics of the lines of business, the products and customers.
Report directly to Life of the South and work with designated managers to insure proper coverage at all times.

Education and Skill Requirements

High School Diploma minimally required.
2+ years working in an office environment
Polite, professional demeanor and appearance
Basic computer experience in cluding MS Office

Employment Type:

Full time position with Benefits.